AI chatbots that answer, capture and hand over.
A chatbot trained on your own content. It answers questions, captures leads and passes the conversation to your team when a person is needed, on your website and inside your app.
How AI helps here
Grounded answers
The bot replies from your approved content, so answers match your policies and prices.
Knows when to hand over
Anything sensitive or unclear goes to a person, with the conversation attached.
Learns what customers ask
Reports reveal the gaps in your content and the questions worth automating next.
What you get
- Answers grounded in your documents, FAQs and product data
- Lead capture and qualification
- Handover to a person with the full conversation
- Guardrails: stays on topic and says when it does not know
- Your brand's tone and languages
- Reports that show what customers ask
A good fit when
- Your team answers the same ten questions every day
- Enquiries arrive after hours and go cold by morning
- You want leads qualified before sales calls back
- Staff spend time on HR and IT questions a bot could answer
Related work
Case studies on the current Elevix site.
Questions we hear first
Other services
Will it make things up?
We ground answers in your approved content and set it to hand over or say it does not know when the content has no answer.
Where can it run?
On your website and inside your app to start with. Tell us which other channels matter and we will confirm what is possible.
What do you need from us?
Your FAQs, policies, product information and a person who can review test conversations before launch.
Ready for your next level?
Tell us where the business is today and where you want it to be. We reply with questions, a rough scope and a quote.